Contact
Write to the house
A size, a yarn, a date, an order already placed. Send a note and it is answered personally, by the house.
Where to write
The house
Anything else: the yarn, a colour, a piece you are waiting to see knitted again.
contact@casafrassino.comOrders and sizes
A size you are between, an order already placed, an exchange. The form below writes here.
support@casafrassino.comPrivacy and legal
A copy of what the house holds on you, or a notice for its lawyer.
legal@casafrassino.comBy post
Frassino167 Madison AvenueSte 205 #4903New YorkNY 10016United StatesWhat to put in it
- The piece, and the colour if you have one in mind.
- The size you usually take in a sweater, and your chest if you know it.
- The order reference, if the note is about an order already placed.
Say what you are after and the house replies with what it knows: the size, the yarn, the month it ships.
Elsewhere in the house
Order Status
Where a piece is, by its own reference. No account needed.
Size Guide
The finished measurements of every size, and how to take your own.
Support
What is asked most often, answered in full.
Delivery & Exchanges
What it costs, how long it takes, and how an exchange is made.
Bespoke
What falls outside the three sweaters the house knits.
Client Account
Your orders, your addresses and the measurements the house keeps.